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Frequently Asked Questions

Quick answers to common questions about CanGoNow.

General

What is CanGoNow?

CanGoNow is a Singapore-focused app that shows you real-time crowd levels at 211+ venues across the island. Check shopping malls, tourist attractions, nature parks, and more before you go, so you can plan your visit at the best time.

Is CanGoNow free?

Yes! CanGoNow is completely free to download and use. The app is supported by advertisements.

How accurate is the crowd data?

Crowd data is powered by Google's Popular Times, which uses aggregated and anonymized location data from millions of users. It's generally very accurate, but can vary based on special events or circumstances.

Features

How many venues are covered?

CanGoNow covers 211+ venues across Singapore, including:

What accessibility information is available?

For each venue, we show:

This data comes from Google Places and is verified when possible.

Can I filter venues?

Yes! You can filter by:

Does CanGoNow work offline?

You need an internet connection to get real-time crowd data and venue information. However, venue names and basic details are cached for limited offline browsing.

Privacy & Data

Does CanGoNow track my location?

Location access is optional. If you grant permission, we use it to show nearby venues and provide directions. You can disable this anytime in your device settings. See our Privacy Policy for details.

What data do you collect?

We collect minimal data to improve the app: usage statistics, crash reports, and optional location data (if you grant permission). We do not sell your personal information. See our Privacy Policy for full details.

Technical

Which devices are supported?

CanGoNow supports:

How do I report a bug or request a feature?

Email us at support@cangonow.sg with your feedback. We read every message!

Can I suggest a venue to add?

Absolutely! If there's a popular venue we're missing, email us at support@cangonow.sg with the venue name and location.

Still have questions?

Contact us at support@cangonow.sg or visit our Support page.

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